By Robert J. Yurkovic
ISBN-10: 1483428168
ISBN-13: 9781483428161
Healthcare charges are emerging and the well-being is transferring speedily. Healthcare assurance Payers and scientific services are looking to preserve consumers and decrease bills by way of attractive shoppers. they should music their process, association tradition, reviews, and procedures to help a consumer's way of life with constant studies throughout channels, correct interactions, and priceless, easy-to-use items and services.
- State of Healthcare and B2C Shifts
- Consumer Behaviors and Thinking
- Methodologies and Approaches
- Processes and Strategic Planning
- Best Practices
- How to's and Examples
- 75 diagrams
- Templates and Forms
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Extra resources for Commercializing Consumer Engagement: A Blueprint for the Healthcare Industry
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Commercializing Consumer Engagement: A Blueprint for the Healthcare Industry by Robert J. Yurkovic
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