By Keith Michael Hearit

ISBN-10: 0805837884

ISBN-13: 9780805837889

ISBN-10: 0805837892

ISBN-13: 9780805837896

This quantity examines the function of apologia and apology in accordance with public assault. writer Keith Michael Hearit presents an creation to those universal elements of public lifestyles, and considers a various record of matters, from public figures and participants to organisations and associations. He explores the motivations and rationales at the back of apologies, and considers the ethics and felony liabilities of those activities. Hearit offers case reviews through the quantity, with many accepted examples from contemporary occasions within the United States, as good as an overseas apology-making case from Japan.

The broad-perspective method of this quantity makes the content material appropriate and attractive to practitioners and students in public kinfolk, company communications, and administration. it's a beneficial textual content for classes that take a discursive method of public family, and it additionally appeals to readers in company administration, studying apology as a reaction technique to company crises.

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Crisis Management By Apology: Corporate Response to Allegations of Wrongdoing (Routledge Communication Series) by Keith Michael Hearit

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