By Michael Horst

ISBN-10: 3170191594

ISBN-13: 9783170191594

Krankenhäuser und Pflegeeinrichtungen müssen sich einem nie gekannten Wettbewerb stellen. Wer erfolgreich am Markt bestehen will, muss den Patienten als Kunden begreifen, um den es sich zu bemühen gilt. Ein guter Ruf kann nur Erfolg bringen, wenn er gehört wird. Eine effektive Öffentlichkeitsarbeit sorgt oft für die erfolgreiche Entwicklung des gesamten Unternehmens. Diese Buch zeigt, wie zielgerichtete Strategien der Öffentlichkeitsarbeit entwickelt, ein professioneller Umgang mit den Medien und ihren Vertretern geführt und die verschiedenen Mittel der Öffentlichkeitsarbeit technisch richtig angewandt werden.

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Öffentlichkeitsarbeit: Pflege (in) der Öffentlichkeit (PflegeManagement kompakt) (German Edition) by Michael Horst


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